We invest in innovative people who go beyond the obvious

Auasia Travel was established to provide private tours for international tourists to Vietnam, Cambodia, Laos and Thailand. Customers’ satisfaction is the most important key in determining success for Auasia Travel. Thus, we always listen and strive to contribute our dedicated work in order to bring clients an unforgettable trip. We are committed to consistently and steadfastly adhering to our mission of bringing an authentic experience and satisfaction beyond our customers’ expectations during their journey.

VISION

" Become one of the leading tourism brands and an efficient, trusted and meaningful company in Vietnam and Southeast Asia".

MISSION

" Bring an authentic & unforgettable experience and satisfaction surpassing expectations to our customers during their holiday".

CORE VALUES:

"At Auasia Travel, we hold ourselves to a set of core values that reflect our unwavering commitment to quality, comfortability and customer’s satisfaction".

1. People

At Auasia Travel, listening, understanding and dedication are at the heart of everything we do. Ones are a commitment to complete assigned tasks with a wholehearted commitment to putting the interests and happiness of others first. We use all of our expertise to serve our customers so they can bring home unforgettable memories we helped them create. Our care is represented in our “Wow” services that come with the most serious customer focus. Our service is sincere and comes from our heart – to touch yours.

2. Passion

Every day we work with passion to serve our travelers the best way we can and the willingness to share thoughts, feelings, opinions, and actions honestly. This is an important value in personal, friendship, love, and business relationships. It builds trust and creates quality relationships. Thus, we are experts in the countries we promote and share the same passion as you for travel. We love creating unique experiences and show you the most authentic part of each country.

3. Innovation

Creativity, education, and continuous innovation are the lifeblood of our company. We welcome individual differences so that each person can contribute with their unique views and set of skills to the organization. At the heart of our approach lies a steadfast commitment to actively listen to our customers' thoughts and aspirations. By truly understanding their insights, we strive to create tailor-made tour programs that perfectly align with the unique needs and preferences of each customer group.

4. Transparency

Our way of working with our clients is always open-minded, respectful, honest, courteous and helpful. We understand that every decision we make an action we take has an influence, and we hold ourselves accountable for any missteps. We are committed to acknowledging and rectifying our mistakes and we are always seeking ways to improve the quality of our work. We view our errors as learning opportunities and use them to grow as a company.

5. Collaboration

We keep building win-win partnerships with other partners and through hard work we bring profits and growth for all, hand-in-hand.

6. Commitment

Our team is committed to excellence and going one step further to satisfy our travelers. Great things happen when we work together to achieve our goals.

GLOBAL SUPPORT

At Auasia Travel, we are dedicated to providing exceptional customer service to our clients throughout their entire journey. Our website and email box are available 24/7, no matter where you are in Indochina, to receive your requests and ensure that you have all the information you need at your fingertips.

Our hotline/WhatsApp (+84974014486) is also available round the clock, staffed by knowledgeable and friendly professionals who are ready to answer any questions you may have and provide expert advice for your planned vacation. Whether you're looking for budget-friendly options or have specific requirements, our team is committed to crafting the perfect itinerary for your group.

We believe that communication is key to a successful trip, and we encourage our clients to never hesitate to contact us with their travel needs. At Auasia Travel, we are always here to assist you, ensuring that your journey is as seamless and enjoyable as possible.

REFUND GUARANTEE

At our travel agency, we are committed to providing our clients with a seamless and satisfactory travel experience. As a testament to our confidence in our services, we offer a refund guarantee to our clients.

We understand that unexpected circumstances may arise, and we want to ensure that our clients feel secure and protected when booking with us. Our refund guarantee assures that if our clients are dissatisfied with our services or if any unforeseen event prevents them from traveling, they will receive a refund.

We take pride in our commitment to our client's satisfaction and will work tirelessly to ensure that they have a worry-free and enjoyable travel experience.

BEST PRICE & QUALITY

At Auasia Travel, we are driven by our commitment to exceeding our client's expectations and providing them with an unforgettable travel experience. We hold ourselves to the highest standards of excellence and strive to deliver a better or equal experience than our clients expect.

We understand that the selection of our partners plays a crucial role in shaping the quality of our client's trip. Therefore, we take great care in choosing our partners, ensuring that they share our values of reliability and excellence. By partnering with the best in the industry, we can offer our clients true value at the best possible price.

At Auasia Travel, we believe that every client deserves an exceptional travel experience, and we are dedicated to making that a reality. Our unwavering commitment to quality and customer satisfaction sets us apart and ensures that our clients return to us time and time again.

CUSTOMER EXPERIENCE

As esteemed experts in the travel industry of our nation, we take pride in crafting the most personalized and fitting itinerary for our valued clients. By directly liaising with us, you can avail of the best price for a truly remarkable experience, without any intermediaries.

Our love for our country is reflected in our dedication to sharing its culture, folklore, cuisine, history, and natural beauty with the world. We strive to create a comfortable and enriching travel experience for all our clients while ensuring that it is available at an affordable price.

With our vision to becoming an effective, happy and meaningful company, we aspire to make a meaningful contribution to our community. To that end, we have outlined a comprehensive set of initiatives:

1. Embrace the 3 R's: Reduce, Reuse, Recycle - We encourage everyone to join us in adopting these principles as a collective effort to minimize waste and preserve our environment.

2. Collaborate with service providers - We extend a heartfelt invitation to hotels, resorts, homestays, restaurants, and transportation services to join hands in safeguarding our planet. This can be achieved by minimizing the use of plastic amenities, substituting plastic bags with eco-friendly alternatives like canvas or textile bags, and embracing the concept of sustainable green tourism.

3. Promote the use of recycled products - We are dedicated to prioritizing the utilization of recycled materials whenever possible. By doing so, we can actively contribute to reducing the demand for new resources and minimizing the strain on our environment.

4. Foster the creation of green spaces - Our efforts extend beyond sustainability practices. We aim to restore and cultivate abundant green spaces, encompassing the planting of trees and nurturing lush grasslands. These initiatives will enhance the beauty of our surroundings while fostering a healthier ecosystem.

5. Establish a community fund - Looking ahead, we aspire to establish a fund dedicated to supporting individuals facing challenging circumstances. Our focus will be on aiding the underprivileged, including patients in need, disabled individuals, and financially disadvantaged students. We aim to provide assistance in overcoming difficulties, offer scholarships to children, and donate essential school supplies such as books, pens, clothes, and shoes...

By aligning our vision with these impactful endeavors, we are confident in our ability to make a genuine difference in both the environment and the lives of those in need. Together, let's build a brighter, more sustainable future for our community.